General Terms and Conditions for the R3ALITY App

As of: 1 June 2026

1. Scope and contracting party

1.1 Contracting party

These General Terms and Conditions ("Terms") govern the use of the mobile application R3ALITY (the "App"), including all related cloud services and functions.

The contracting party is:

Registration authority: Department of Registrar of Companies and Intellectual Property
Registration number: HE 477499
VAT ID: CY60182888L

Email: privacy@r3ality.app
(hereinafter the "Provider").

1.2 Scope of application

The App is intended for consumers as well as businesses, freelancers, and other commercial users.

1.3 Deviating terms

Deviating terms and conditions of the user do not apply unless their validity has been expressly agreed to in writing.

2. Subject matter of the contract

2.1 Services of the App

R3ALITY is a digital organization and document management system for managing purchase receipts, invoices, warranties, return deadlines, and comparable documents.

The App in particular enables:

• uploading and storing documents,
• AI-assisted analysis and data extraction,
• managing warranty and return deadlines,
• reminder functions,
• search and filter functions,
• data exports,
• further digital management functions.

The provision and maintenance of server and software infrastructure may be carried out by specialized technical service providers as independent contractors. They do not become contracting parties of the user; all commercial and legal obligations rest solely with the Provider.

2.2 AI-based processing

The App uses artificial intelligence for automated recognition and processing of document content.

Automatically generated results may be incomplete, incorrect, or misleading.

2.3 Availability

The Provider makes the App available within the limits of technical and operational capabilities.

There is no entitlement to uninterrupted or error-free availability at all times.

3. Registration and user account

3.1 Registration

Use of the App requires creation of a user account.

The user is obliged to provide truthful information during registration.

3.2 Multi-device use

A user account may be used on multiple devices of the same user.

3.3 Business accounts

Where a corresponding plan is offered, business accounts may be used by multiple employees of the same company.

The number of permitted users depends on the plan booked.

3.4 Access credentials

The user is obliged to keep access credentials confidential and protect them from unauthorized access.

4. Free trial period

4.1 Scope of the trial period

After successful registration, each user receives a one-time free trial period of 14 days.

4.2 Usage limit

During the trial period, a maximum of ten (10) receipts may be uploaded.

4.3 End of the trial period

The free trial period ends automatically after 14 days or upon initiating the eleventh (11th) receipt upload. Continued active use then requires a paid subscription.

4.4 Read-only mode

If no paid subscription is purchased, the user account automatically switches to read-only mode.

Previously stored data remains accessible. New uploads and premium functions are no longer available without an active subscription.

5. Prices, subscriptions, and payment terms

5.1 Subscription models

Current prices, service scopes, and usage limits are displayed within the App.

5.2 Payment processing

Payment processing takes place exclusively through the respective in-app purchase systems of Apple or Google.

All payments are additionally subject to the terms and conditions of the respective platform operators.

5.3 Conclusion of contract

The contract for a paid subscription is concluded upon completion of the purchase process through the respective app store system.

5.4 Price changes

Price changes for future billing periods take place exclusively within the framework of statutory requirements and the policies of the respective platform operators.

5.5 Taxes

Where prices are shown to consumers (B2C), they are final prices including the applicable statutory value added tax of the EU country of residence.

6. Term and cancellation

6.1 Automatic renewal

Subscriptions renew automatically for the selected billing period unless cancelled in time.

6.2 Cancellation

Cancellation can be made at any time through the account settings of the respective app store.

6.3 Effect and refunds

Cancellation takes effect at the end of the current billing period. Partial refunds of fees already paid for the current billing period are excluded.

6.4 Use after cancellation

After a subscription ends, the user account remains in read-only mode unless the user requests account deletion.

7. Data deletion

7.1 Deletion of individual content

The user may delete individual documents at any time.

7.2 Account deletion

The user may delete their user account at any time.

7.3 Consequences of deletion

Deletion of personal data takes place in accordance with the applicable Privacy Policy.

8. User obligations

8.1 Lawful use

The user undertakes to use the App exclusively in compliance with applicable law.

8.2 Uploaded content

The user may upload only content that they are authorized to use and process.

8.3 Prohibited content

In particular, uploading the following is prohibited:

• unlawful content,
• malware,
• fraudulent content,
• content that infringes third-party rights.

8.4 Document quality

The user is obliged to upload documents as completely and legibly as possible.

8.5 Responsibility for tax compliance (GoBD)

The App serves as a digital organization tool. Commercial users (B2B) are solely responsible for verifying whether purely digital capture via the App meets the requirements of local tax law (e.g. compliance with GoBD in Germany) for their business. The Provider accepts no liability if local tax authorities or courts do not recognize the digital scan as a valid substitute for an original document.

9. Use of artificial intelligence

9.1 Automated processing

Automated AI systems are used to provide the services.

9.2 No warranty for AI results

The Provider does not warrant the accuracy, completeness, or timeliness of automatically extracted information.

9.3 User duty to verify

The user remains obliged to independently verify all automatically generated information for accuracy.

This applies in particular to:

• warranty periods,
• return deadlines,
• tax amounts,
• product information,
• purchase data.

9.4 No advisory services

The App does not constitute legal, tax, financial, or business advice.

10. Availability and force majeure

10.1 Technical availability

The Provider endeavors to achieve the highest possible availability of the services.

10.2 Maintenance and disruptions

Maintenance work, security updates, technical disruptions, or further development may lead to temporary restrictions.

10.3 Third-party providers

The Provider is not liable for outages or restrictions caused by third-party providers.

These include in particular:

• Apple,
• Google,
• hosting providers,
• cloud services,
• telecommunications providers.

10.4 Force majeure

The Provider is not liable for service disruptions due to force majeure.

These include in particular:

• natural disasters,
• war,
• terrorist attacks,
• strikes,
• government measures,
• large-scale internet outages,
• power failures.

11. Account suspension

11.1 Grounds for suspension

The Provider is entitled to suspend user accounts temporarily or permanently if:

• these Terms are violated,
• unlawful content is uploaded,
• there is misuse of the services,
• the security or stability of the systems is endangered.

11.2 Prior notice

Where possible and reasonable, the user will be informed before a permanent suspension.

12. Liability

12.1 Unlimited liability

The Provider is liable without limitation in cases of:

• intent,
• gross negligence,
• injury to life, body, or health,
• statutory mandatory liability provisions.

12.2 Material contractual obligations

In the event of slight negligence in breach of material contractual obligations, liability is limited to foreseeable, typical contractual damage.

12.3 Liability cap

Where legally permissible, liability for paid subscriptions is limited to the fees actually paid by the user within the six months prior to the damaging event.

12.4 AI results and user decisions

The Provider is not liable for decisions or actions of the user based on automatically generated or extracted information. AI-based results are non-binding suggestions and do not replace human review.

12.5 Examples of excluded liability

The Provider is in particular not liable for:

• missed warranty claims,
• missed return deadlines,
• incorrect tax calculations,
• incomplete AI results,
• delayed push notifications,
• incorrect user input.

13. Service changes and further development

13.1 Further development

The Provider is entitled to further develop, adapt, or discontinue functions, provided the essential purpose of the contract is not impaired.

13.2 APIs and integrations

The Provider may provide or change interfaces (APIs) and integrations with third-party providers in the future.

14. Intellectual property

14.1 Rights

All rights to the App, software, databases, designs, and functions remain with the Provider or the respective rights holders.

14.2 Right of use

The user is granted a simple, non-transferable, and non-exclusive right of use for the duration of the contract.

14.3 Prohibited actions

In particular, the following are prohibited:

• reverse engineering,
• decompilation,
• resale,
• sublicensing,
• unauthorized reproduction.

15. Data protection

15.1 Privacy provisions

Processing of personal data takes place in accordance with the current Privacy Policy.

15.2 Priority of the privacy policy

For data protection matters, the Privacy Policy applies additionally.

16. Applicable law and jurisdiction

16.1 Choice of law

The law of the Republic of Cyprus applies, excluding the UN Convention on Contracts for the International Sale of Goods.

16.2 Consumers

Mandatory consumer protection provisions of the state of the consumer's habitual residence remain unaffected.

16.3 Businesses

For businesses, the exclusive place of jurisdiction is Nicosia, Cyprus.

17. Right of withdrawal for consumers

17.1 Statutory right of withdrawal

Consumers generally have a statutory right of withdrawal when purchasing digital services.

17.2 Processing and early expiry

Since all paid subscriptions are concluded as in-app purchases through platform providers (Apple App Store or Google Play Store), the policies and processes of the respective platform operator take precedence for exercising the right of withdrawal. For purchases concluded via app stores, the withdrawal and refund rules of the respective platform operator apply additionally.

18. Changes to these Terms

18.1 Right to amend

The Provider may amend these Terms for objective reasons.

18.2 Notice

Changes will be communicated to the user at least 30 days before they take effect.

18.3 Acceptance

If the user does not object within the notified period and is informed of this consequence, the changes are deemed accepted.

19. Final provisions

19.1 Severability

If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected.

19.2 Statutory replacement

Invalid provisions are replaced by the applicable statutory regulation.